From enquiry to installation
Every project follows the same seven steps, so you always know what happens next and what we need from you.
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Enquiry
Send us your enquiry through the quote form, WhatsApp or a call. Photos of the site, rough dimensions, your logo files and your timeline help us understand the project. We review the details and contact you to discuss what you need.
What we need from you: Site photos, approximate sizes, logo or artwork, target date
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Site Assessment
For most projects we visit the site to take measurements and check the wall surface, fixing points, access for installation and the location of the power supply. This avoids surprises during installation.
What we need from you: Access to the site; mall, landlord or society rules if any
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Design and Approval
We prepare drawings that show letter sizes, materials, lighting and fixing. Where finish or colour is critical, we can share samples. Nothing goes into production until you approve the design.
What we need from you: Feedback and written approval of the final design
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Quotation and Advance
We send a quotation based on the approved specification, including scope, materials, installation and timeline. Your order is confirmed when the advance payment stated in the quotation is received.
What we need from you: Order confirmation and advance payment
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Manufacturing
Your sign is made in our workshop: letters and panels are cut, fabricated, finished, painted or coated, and fitted with LEDs and power supplies as specified.
What we need from you: Nothing needed, unless we ask a question
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Quality Check
Before dispatch we check dimensions against the drawing, inspect finishes and edges, and switch on illuminated signs to check for even light and working connections.
What we need from you: Optional: approve photos of the finished sign
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Dispatch and Installation
We pack and transport the sign to site, and our team installs it, connects it to your supply point and tests it. We hand over with care guidance for the materials used.
What we need from you: Site access, a ready power point, permissions for the work window
How long does it take?
Timelines depend on the sign type, size, number of pieces, finishes, approvals and site access. Once the design is approved, your quotation states the production and installation timeline. If you have a fixed opening date, tell us at the enquiry stage so we can plan backwards from it.
What slows projects down
- Logo files that cannot be scaled and must be redrawn
- Mall, landlord or society approvals requested late
- Walls or power points not ready on installation day
- Design changes after production has started
Our guide on preparing for a signage quote lists what to share first.
Planning a sign?
Send photos, rough sizes and your artwork. We will review the details and get back to you.
No commitment: we start making your sign only after you approve the drawing and the quotation.